I’m Bill Garland. I spent my career improving processes, developing people and cutting costs. My passion is helping individuals and teams overcome the obstacles they face. My mission is to help small manufacturers and small businesses succeed in ANY economy. I know how hard is to be a business owner and how challenging it is to compete in the global marketplace.
My mantra is to keep it strategically simple.
Time is of the essence. Trust is a currency that is hard to earn, best spent wisely and can be lost in an instant. Communication must be crystal clear. Give them what they need every time. Create a home field advantage with a great culture. People who are appreciated and feel they are making a lasting contribution will work harder.
I build high performing teams and processes.
I am a no non-sense problem solver who learned how to achieve buy in and avoid unnecessary crises, conflicts and confrontations. I use proactive training and effective mentoring to drive changes in employee skills and minds.
I encourage strategic risk taking by working shoulder to shoulder with the team. I give them a high five when things go well and stand by them when things don’t. Never forget even the best processes, suppliers and team members have bad days.