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Outsourcing is an art form you can master

Advice for New Leaders, Outsourcing, Small Business Advice

A chain is only as strong as its weakest link and a company is only as good as their weakest supplier. Your success depends on your suppliers. It is a huge balancing act with significant risks and consequences. Your customer does not distinguish between you and your...

Keep sane by mastering your emotions

Advice for New Leaders, Small Business Advice

Leadership can be an emotional roller-coaster. Wise leaders know the power of their emotions and manage them every day. They have methods to control their emotions so they can conduct themselves professionally. Mastering your emotions is not ignoring them. It is...

A New Leader’s Most Important Task

Advice for New Leaders, Small Business Advice

Many new leaders are outsiders from the start. They are new to the company, new to the team or both. Any new leader must invest time and energy in getting to know their team in order to break though the “You are not one of us” barrier. It is a new...

ISO certified? Don’t Forget Your Get Out of Jail Free Card!

Checklist, Small Business Advice, Succeeding as a working leader

ISO standards drive companies to document their processes. EVERY process. When companies are striving to achieve ISO certification, It is too easy to paint yourself into a corner where you HAVE to violate a procedure. To avoid this, wise quality professionals give...

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  • LEAN’s hidden gem
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