Your culture is your reputation.
It is shaped by a leader’s words and actions. It establishes the rules for professional conduct.
Wise leaders know how important culture is to ethically get the most from their team. They know it is a strong ally in recruiting great new candidates.
Teams have their own culture. Wise leaders take the time to define it and protect it.
A healthy culture propels a team forward and unites them to achieve what they did not believe they could. A poor one divides a team or a company and reinforces conflict and division. Healthy cultures engage and poor ones force high performers out.
Here are the pertinent questions leaders should ask:
- Do we work shoulder to shoulder or just from a distance?
- How do we reward success? How we handle failure?
- Do we ask, listen and incorporate feedback?
- How well do we explain our expectations?
- How do we hold people accountable?
- Do we tolerate unprofessional behavior?
- Do we encourage professional growth?
- Do we encourage strategic risk taking and stack the odds in the employee’s favor?
- Do we care how the results we seek are achieved?
- Do we encourage ownership?
- Do we encourage and support strategic rick taking?
- When adding new team members, do we consider how they might impact our culture?
- Have we clearly stated our values and live them everyday?
- How do we communicate bad news?
- Do we openly discuss problems and challenges?
- When there is a problem, do we own it or just blame and pass the buck?
- Would we want to work here? Would we want our children working here?
- Are we consistent with discipline, rewards and punishments?
Successful companies ask tough questions to ensure they have a healthy culture!
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